At Wren Bookings, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
By accessing or using our platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or services:
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Contact Information: Name, email address, phone number
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Booking Details: Travel dates, destinations, accommodation, and flight preferences
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Usage Data: IP address, browser type, device information, pages visited, and time spent on our site
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Marketing Preferences: Your responses to promotional offers or newsletters
2. How We Use Your Information
We use the information we collect for the following purposes:
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To process and manage bookings and payments
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To personalize your travel planning experience
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To manage vacation rental listings and communication with guests
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To send confirmations, updates, and support responses
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To improve our website, services, and user experience
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To send you marketing communications
3. Your Privacy Choices and Opt-Out Instructions
You have the right to control how your personal information is used. Here’s how you can manage or opt out of data usage:
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Marketing Emails:
You can unsubscribe from marketing emails at any time by clicking the Unsubscribe link at the bottom of any email we send. -
Data Access
To request access to the data we hold about you, please email us at [email protected].
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and access controls.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. International Users
If you access our services from outside the country where our servers are located, your data may be transferred and processed in accordance with applicable laws.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are made, we will revise the “Last Updated” date and post the updated policy on this page. Continued use of our website and services indicates your acceptance of any changes.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at [email protected].